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Fidelity Digital Customer Reviews

Customer reviews of Fidelity Digital

Average rating: 5.0 out of 5 from 1 review.

  • Regulated Crypto Storage with Fidelity’s Security Standards
    Rated 5.0 out of 5
    Xavier Davis · May 22, 2026 · Custody

    Regulated Crypto Storage with Fidelity’s Security Standards What I liked: The custody service feels built for institutions that need high security. Assets are held in offline cold storage with multi-site backups, and the process uses multi-tier approvals. Being backed by Fidelity gives confidence in compliance and operational controls. The integration with trading and reporting is convenient if you’re managing assets at scale. What could be improved: It’s not available to retail users, so individuals can’t use it. The service is still newer compared to Fidelity’s main brokerage, so the features are more limited. There’s also less public transparency on reserves due to security policies. How the process was: Onboarding is for eligible institutions only. Once set up, asset storage and trade execution happen without moving coins out of cold storage. It’s straightforward if you meet the client requirements, but not designed for casual or individual investors.

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About Fidelity Digital

Fidelity Digital Assets, part of Fidelity Investments, provides enterprise-grade custody and trading services for institutional digital asset investors, including Bitcoin-focused custody and execution support.

Last updated: June 12, 2026

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