About Crypto.com
Crypto.com, founded 2016 in Singapore, has 100+ million users and offers trading of 350+ assets, staking (Crypto.com Earn), Visa cards, and spot ETFs. Holds MiCA license and is a top global exchange by volume.
Crypto.com Custody Overview
Custody Type
Hosted Custody
Cold Storage
100% cold storage for custody assets
Insurance
$750M insurance coverage via Lloyd's of London
Pricing
Contact for pricing
Licenses
MAS Major Payment Institution License, VASP registrations in EU
Wallet Type
Cold Storage + HSM
Custody Features
✓ Yes Qualified Custodian
✓ Yes Insurance Coverage
✓ Yes Asset Segregation
✓ Yes Proof of Reserves
✗ No MultiSig Support
✓ Yes API Access
✓ Yes Mobile App
✗ No Hardware Wallet Support
✓ Yes Institutional Services
✓ Yes Staking Services
✗ No Bitcoin Only
Security & Storage
| Cold Storage | 100% cold storage for custody assets |
| Insurance Coverage | $750M insurance coverage via Lloyd's of London |
| Qualified Custodian | ✓ Yes |
| Asset Segregation | ✓ Yes |
| Proof of Reserves | ✓ Yes |
| MultiSig Support | ✗ No |
Compliance & Regulation
| Licenses | MAS Major Payment Institution License, VASP registrations in EU |
| KYC Required | ✓ Yes |
| Audit Frequency | Annual SOC 2 and ISO audits |
| Regulatory Compliance | SOC 2 Type II, ISO 27001, ISO 27701, PCI DSS Level 1 |
Services & Features
| Custody Model | Hosted Custody |
| Jurisdiction | Singapore |
| Supported Assets | BTC, ETH, SOL, CRO, ADA, DOT, 350+ digital assets |
| Minimum Balance | None for standard accounts |
| Withdrawal Limits | Tier-based, up to $1M+/day for verified accounts |
| Fees & Pricing | No custody fees for supported assets. Trading fees: 0.04-0.40% maker/taker. Institutional: custom volume pricing. |
| Founded | 2016 |
| Supported Wallets | Institutional cold storage |
| Customer Service | 24/7 live chat and email support, VIP support for institutional clients |
Technical Features
✓ Yes API Access
✓ Yes Mobile App
✗ No Hardware Wallet
✓ Yes Institutional
Customer Reviews
★★★☆☆
3/11/2026
A place for those who does not want to be sovereign. Crypto.com app, it's good only for the UI and UX, all the rest is not the best for somebody who wants to keep their identity private. As we all know Bitcoin should be purchased privately, the withdrawal minimum and their fees are way too high. By the way Not your keys, not your coins. Keep it out of exchanges. Better use a non custodial wallet and buy from places like robosats.
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